You are responsible for what comes out of your genAI bot. So if your bot says something inappropriate or incorrect, you're in trouble.

More companies are starting to learn that they can't let a chatbot speak on their behalf while also disavowing any connection when the chatbot speaks out of turn.

(Such as here and here.)

The takeaway lesson: if your company is using genAI, be sure to manage your risk and provide human supervision or other guardrails where needed.