My latest book: Twin Wolves: Balancing risk and reward to make the most of AI
Too many companies are stuck on "genAI adoption" as a metric. What you really need to measure is genAI success :
You don't need AI-specific metrics for that, either. You need to ask how much genAI has moved the needle on your existing business metrics.
(If the answer is "not much" or "quite a bit, but in the wrong direction," then it's time for a change.)